Member Experience Specialist

Walmart Inc.; Ocala (FL); On-site; USD 23,000 - 34,000; Part time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off (PTO)

Life insurance

Education benefits

Job summary

Walmart Inc. at Sam's Club in Ocala, FL is seeking a Customer Frontline Associate to provide member service, operate front-end equipment, and promote products. You will assist with purchases, returns, and exchanges while guiding members on self-service tools and maintaining a safe, organized store environment.

The role involves learning company processes, delivering program rollouts, and supporting team training. Competitive hourly pay accompanies health benefits and educational programs.

Qualifications

• Minimum Qualifications: Retail experience including operating front end equipment (for example, cash register).
• Preferred Qualifications: Working with mobile retail applications.

Responsibilities

• Provide member service and resolve member issues and concerns.
• Promote Sam's Club products and services; assist with purchases, payments, returns, refunds, and exchanges according to policies.
• Guide members on self-service technology and locate merchandise.
• Ensure a safe shopping environment and follow safety standards and procedures.
• Assist with training of frontline associates and teach new technology and tool functionality.

Skills

Retail experience

Front-end equipment operation

Mobile retail apps

Tools

Cash register

Job description

Walmart Inc. at Sam's Club in Ocala, FL is seeking a Customer Frontline Associate to provide member service, operate front-end equipment, and promote products. You will assist with purchases, returns, and exchanges while guiding members on self-service tools and maintaining a safe, organized store environment.

The role involves learning company processes, delivering program rollouts, and supporting team training. Competitive hourly pay accompanies health benefits and educational programs.