Member Experience Specialist

Walmart; Ocala (FL); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Employee discounts

Job summary

Walmart in Ocala, FL is seeking a Front End Associate to deliver member service, maintain the checkout area, and process purchases. You will resolve member issues, promote Sam's Club products, and guide customers on self-service technology while adhering to company policies and safety standards.

The role focuses on stocking and organizing merchandise, assisting with returns, and supporting training for new associates.

Qualifications

• Retail experience including operating front-end equipment.
• Experience with mobile retail applications.

Responsibilities

• Provides member service and resolves issues at the checkout.
• Maintains the checkout area and processes purchases.
• Assists with payments, returns, refunds, and exchanges per policy.
• Promotes Walmart and Sam's Club products and services.
• Guides members on self-service technology and safety standards.

Skills

Retail experience

Front-end equipment

Mobile apps familiarity

Job description

Walmart in Ocala, FL is seeking a Front End Associate to deliver member service, maintain the checkout area, and process purchases. You will resolve member issues, promote Sam's Club products, and guide customers on self-service technology while adhering to company policies and safety standards.

The role focuses on stocking and organizing merchandise, assisting with returns, and supporting training for new associates.