Member Experience Specialist

Sam; O'Fallon (IL); On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Health benefits

Live Better U

401(k) plan

Paid time off

Employee discount

Job summary

Sam's Club #8285 in O'Fallon, IL is hiring multiple positions focused on member service, checkout maintenance, and helping customers with purchases and self-service technology.

You’ll process payments, returns, and exchanges, follow safety guidelines, and support training for frontline associates. The job offers competitive pay, benefits, and opportunities to grow within Walmart and Sam’s Club.

Responsibilities

• Provides member service and maintains the checkout area.
• Resolves member issues and supports self-service technology.
• Processes member purchases, payments, returns, refunds, and exchanges.
• Promotes Sam's Club products and services and ensures safety.
• Assists with training of Frontline Services associates on processes.
• Maintains a safe shopping environment and supports merchandise organization.

Skills

Customer service

Cash handling

Teamwork

Communication

POS system

Tools

POS system

Job description

Sam's Club #8285 in O'Fallon, IL is hiring multiple positions focused on member service, checkout maintenance, and helping customers with purchases and self-service technology.

You’ll process payments, returns, and exchanges, follow safety guidelines, and support training for frontline associates. The job offers competitive pay, benefits, and opportunities to grow within Walmart and Sam’s Club.