Member Experience Specialist

Walmart Inc.; Macon (GA); Vor Ort; USD 23.000 - 34.000; Vollzeit

Benefits dieser Stelle

Health benefits

401(k) matching and stock purchase

Paid time off

Live Better U education program

Zusammenfassung

Sam's Club in Macon, GA is hiring a Member Frontline Services associate at Sam's Club #8225. You will provide member service, maintain the checkout area, process purchases, and assist with payments, returns, refunds, and exchanges per policy.

You will also guide members on using self-service technology and resolve issues to keep the line moving smoothly. Maintain entrance and exit areas, organize merchandise, and ensure a safe shopping environment.

Qualifikationen

• Retail experience including operating front end equipment (for example, cash register).
• Experience with mobile retail applications.

Aufgaben

• Provides member service, maintains the checkout area and resolves member issues.
• Processes member purchases and assists with payments, returns, refunds, and exchanges per company policies.
• Guides members on self-service technology and ensures safety standards are followed.
• Maintains entrance and exit areas, verifies membership cards, and identifies member needs.
• Locates merchandise, assists with purchasing decisions, and keeps a safe shopping environment.
• Reports unsafe situations to facility management and completes required documentation.
• Assists with training of Member Frontline Services associates on processes and new tools.
• Ensures returns are handled properly and merchandise is organized; identifies shrink and damages.
• Complies with policies and ethics; contributes to continuous improvement and change management.

Kenntnisse

Retail experience

Front-end equipment operation

Tools

Mobile retail applications

Jobbeschreibung

Sam's Club in Macon, GA is hiring a Member Frontline Services associate at Sam's Club #8225. You will provide member service, maintain the checkout area, process purchases, and assist with payments, returns, refunds, and exchanges per policy.

You will also guide members on using self-service technology and resolve issues to keep the line moving smoothly. Maintain entrance and exit areas, organize merchandise, and ensure a safe shopping environment.