Member Experience Specialist

Sam's Club; Lawton (OK); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Life insurance

Job summary

Sam's Club in Lawton, OK is seeking a frontline associate to provide member service, process purchases, and assist with self-service technology in a fast-paced retail environment.

You will maintain checkout areas, resolve member issues, and help with product knowledge and purchases while upholding safety standards and company policies. Competitive pay, benefits, and opportunities for growth are included.

Qualifications

• Customer service experience in retail environments.
• Ability to handle cash transactions and process payments.
• Assist customers with product selection and services.
• Guide customers on using self-checkout and mobile applications.

Responsibilities

• Provides member service. Maintains the checkout area.
• Resolves member issues and concerns. Promotes Sam's Club products and services.
• Provides guidance and support to members regarding self-service technology.
• Processes member purchases. Assists with payments, returns, refunds, and exchanges.

Skills

Customer service

Cash handling

Sales assistance

Self-checkout guidance

Tools

Cash register

Mobile apps

Job description

Sam's Club in Lawton, OK is seeking a frontline associate to provide member service, process purchases, and assist with self-service technology in a fast-paced retail environment.

You will maintain checkout areas, resolve member issues, and help with product knowledge and purchases while upholding safety standards and company policies. Competitive pay, benefits, and opportunities for growth are included.