Member Experience Specialist

Walmart; Lafayette (LA); On-site; USD 23,000 - 34,000; Full time

Job summary

Walmart's Sam's Club location in Lafayette, LA is seeking a Front End Associate to provide member service, operate checkout areas, and promote products and services. The role includes processing purchases, handling payments, returns, refunds and exchanges, and ensuring a safe shopping environment.

Responsibilities also cover assisting with training front-line staff on processes and new technology, and maintaining policy-compliant operations across the store while upholding Walmart's values and

Qualifications

• Retail experience including operating front end equipment (e.g., cash register).
• Experience with mobile retail applications.

Responsibilities

• Provides member service, maintains the checkout area, resolves member issues and concerns.
• Promotes Sam's Club products and services; guides members on self-service technology.
• Processes member purchases and assists with payments, returns, refunds, and exchanges per company policies.
• Follows safety standards, conducts safety sweeps, and maintains a safe shopping environment.
• Assists with training of Member Frontline Services associates and delivers program rollout training.

Skills

Retail experience

Front end equipment operation

Mobile retail apps

Job description

Walmart's Sam's Club location in Lafayette, LA is seeking a Front End Associate to provide member service, operate checkout areas, and promote products and services. The role includes processing purchases, handling payments, returns, refunds and exchanges, and ensuring a safe shopping environment.

Responsibilities also cover assisting with training front-line staff on processes and new technology, and maintaining policy-compliant operations across the store while upholding Walmart's values and