Member Experience Specialist

Walmart; Kansas City (KS); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

PTO and leave

Employee discounts

Education program Live Better U

Job summary

Walmart in Kansas City, KS is hiring a Customer Service Associate for Sam's Club. You will provide member service, operate checkout areas, process purchases, and handle returns according to policies.

You will promote Sam's Club products, assist with payments and exchanges, and support members with self-service technology while maintaining safety and a welcoming shopping environment. Commitment to outstanding service is essential.

Qualifications

• Retail experience including operating front end equipment.
• Experience with mobile retail applications.

Responsibilities

• Provide member service and resolve issues.
• Maintain checkout area and process purchases, returns, refunds, exchanges.
• Promote Sam's Club products and services.
• Support members with self-service technology.
• Ensure safety and security procedures are followed.

Skills

Retail experience

Front-end equipment operation

Mobile retail apps familiarity

Job description

Walmart in Kansas City, KS is hiring a Customer Service Associate for Sam's Club. You will provide member service, operate checkout areas, process purchases, and handle returns according to policies.

You will promote Sam's Club products, assist with payments and exchanges, and support members with self-service technology while maintaining safety and a welcoming shopping environment. Commitment to outstanding service is essential.