Member Experience Specialist

Sam's Club; Joplin (MO); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Performance-based bonus

Great benefits

Job summary

Sam's Club in Joplin, MO is seeking a front-end associate to provide member service, maintain the checkout area, and resolve member issues. You will process purchases, assist with payments, returns, refunds, and exchanges, and guide members on self-service technology to enhance their shopping experience.

You will locate merchandise, promote products, and help safeguard assets while maintaining a safe, friendly checkout environment. Primary location: 3536 HAMMONS BLVD, JOPLIN, MO 64804-4451.

Qualifications

• Retail experience including operating front end equipment (e.g., cash register).
• Experience with mobile retail applications.

Responsibilities

• Provide member service and assist with payments, returns, refunds, and exchanges per policies.
• Maintain checkout and entrance/exit areas and assist with locating merchandise.
• Guide members on self-service technology and promote Sam's Club products and services.
• Ensure safety, security, and compliance with company policies.

Skills

Customer service

Cash register operations

Mobile retail apps

Tools

POS system

Job description

Sam's Club in Joplin, MO is seeking a front-end associate to provide member service, maintain the checkout area, and resolve member issues. You will process purchases, assist with payments, returns, refunds, and exchanges, and guide members on self-service technology to enhance their shopping experience.

You will locate merchandise, promote products, and help safeguard assets while maintaining a safe, friendly checkout environment. Primary location: 3536 HAMMONS BLVD, JOPLIN, MO 64804-4451.