Member Experience & Service Specialist

Sam's Club; Springfield (MO); On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

Health benefits: medical, vision, and dental coverage

401(k) and stock purchase

Paid time off: PTO, parental leave

Short-term and long-term disability

Live Better U education program

Job summary

Sam's Club in Springfield, MO is looking for a Member Frontline Services Associate to provide exceptional member service. In this role, you will be involved in maintaining checkout areas, assisting members with purchases, and ensuring a safe shopping experience.

The ideal candidate should have retail experience, particularly with cash registers and mobile applications. The position offers competitive hourly wages and a variety of benefits, including health coverage and paid time off.

Qualifications

• Retail experience including operating front-end equipment such as a cash register.
• Experience working with mobile retail applications.

Responsibilities

• Provide member service and maintain checkout and entrance/exit areas.
• Resolve member issues and assist with purchasing decisions.
• Maintain a safe shopping environment and conduct safety sweeps.

Skills

Retail experience

Customer service experience

Communication skills

Teamwork skills

Job description

Sam's Club in Springfield, MO is looking for a Member Frontline Services Associate to provide exceptional member service. In this role, you will be involved in maintaining checkout areas, assisting members with purchases, and ensuring a safe shopping experience.

The ideal candidate should have retail experience, particularly with cash registers and mobile applications. The position offers competitive hourly wages and a variety of benefits, including health coverage and paid time off.