Daytime Member Experience Specialist

Atlantic Beach Fitness, LLC; Florida; On-site; USD 21,000 - 22,000; Full time

Job summary

Taymax Group is hiring a Member Services Representative at our Planet Fitness location in Atlantic Beach, FL. The role focuses on delivering superior customer service to members, guests, and prospective members while handling front desk duties and membership processes.

The position emphasizes a positive, upbeat attitude and teamwork in a fitness environment, with responsibilities including tours, sign-ups, and daily club upkeep. Excellent communication is valued.

Qualifications

• Customer service background preferred.
• Basic computer proficiency.

Responsibilities

• Greet members, guests, and prospective members with exceptional service.
• Answer phones and assist callers with questions; check members in.
• Sign up new members and calculate rates and monthly payments.
• Assist Club Manager with drawer counts and routine tasks.
• Update member accounts as needed.
• Address member questions promptly and escalate when necessary.
• Maintain club cleanliness and complete daily tasks.

Skills

Customer service

Communication

Teamwork

Education

High School diploma/GED

Job description

Taymax Group is hiring a Member Services Representative at our Planet Fitness location in Atlantic Beach, FL. The role focuses on delivering superior customer service to members, guests, and prospective members while handling front desk duties and membership processes.

The position emphasizes a positive, upbeat attitude and teamwork in a fitness environment, with responsibilities including tours, sign-ups, and daily club upkeep. Excellent communication is valued.