Member Experience Specialist

Sam's Club; Idaho Falls (ID); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off and leave

Employee discounts

Education benefits (Live Better U)

Job summary

Sam's Club in Idaho Falls, Idaho is hiring for a front-end retail associate. The role involves helping members at the register, assisting with purchases, and guiding them on self-service technology.

You will maintain the checkout area, process payments, handle refunds, and ensure safety and cleanliness across the store. The position requires retail experience with front-end equipment and familiarity with mobile retail applications, plus a commitment to excellent member service and teamwork in a

Qualifications

• Retail experience including operating front end equipment (cash registers)
• Experience with mobile retail applications

Responsibilities

• Provide member service at the front end and assist with purchases
• Maintain checkout area and process member transactions
• Help members with self-service technology and product information
• Assist with payments, returns, refunds, and exchanges per policies
• Follow safety standards and report hazards
• Assist with training of frontline associates on processes and tools
• Ensure area is organized, zones merchandise, and maintains security and paperwork

Skills

Retail experience

POS operation

Mobile apps familiarity

Tools

POS systems

Mobile apps

Job description

Sam's Club in Idaho Falls, Idaho is hiring for a front-end retail associate. The role involves helping members at the register, assisting with purchases, and guiding them on self-service technology.

You will maintain the checkout area, process payments, handle refunds, and ensure safety and cleanliness across the store. The position requires retail experience with front-end equipment and familiarity with mobile retail applications, plus a commitment to excellent member service and teamwork in a