Member Experience Specialist

Excel Fitness; Grand Prairie (TX); On-site; USD 25,000 - 36,000; Full time

Job summary

Excel Fitness in Grand Prairie, TX, is seeking a dedicated team member to maintain a clean and safe fitness club environment. You will assist members, operate the POS and tablets, balance cash drawers, and help execute promotions and daily operations.

The role requires CPR/AED certification, strong communication, and reliability. Expect a dynamic schedule including mornings, evenings, and weekends in a club setting.

Qualifications

• Must be at least 18 years old.
• High School Diploma or equivalent required.
• CPR Certification and AED Certification are required before working alone.

Responsibilities

• Maintain club cleanliness and atmosphere.
• Operate safely with required training.
• Input and update member information into tablets and POS.
• Balance cash drawers daily.
• Assist members and promote member services.
• Ensure compliance with company policies and guidelines.
• Conduct club walkarounds and inventory checks.
• Assist GM/AM with promotions and operational strategies.

Skills

CPR/AED

Customer service

Teamwork

Microsoft Office

Critical thinking

Confidential information handling

POS and tablets data entry

Education

High School Diploma or equivalent

Tools

Microsoft Office

Point of Sale (POS)

Tablets data entry

Job description

Excel Fitness in Grand Prairie, TX, is seeking a dedicated team member to maintain a clean and safe fitness club environment. You will assist members, operate the POS and tablets, balance cash drawers, and help execute promotions and daily operations.

The role requires CPR/AED certification, strong communication, and reliability. Expect a dynamic schedule including mornings, evenings, and weekends in a club setting.