Member Experience Specialist

Sam's Club; Grand Forks (ND); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) and life insurance

Paid time off

Live Better U education program

Job summary

Sam's Club in Grand Forks, ND is seeking a front-end associate to assist members, operate the checkout area, process purchases, and resolve member questions while promoting Sam's Club products and services. You will maintain safety and cleanliness, help with returns and exchanges, train new associates on processes and technology, and ensure a friendly, efficient shopping experience for every member.

You will also verify memberships, locate merchandise, and support loss prevention and safety

Qualifications

• Retail experience including operating front end equipment (e.g., cash register).
• Familiar with mobile retail applications.

Responsibilities

• Provides member service and processes member purchases.
• Assists with payments, returns, refunds, and exchanges per policies.
• Maintains checkout and entrance/exit areas and keeps a safe shopping environment.
• Delivers training on processes and new technology rollout.

Skills

Retail experience

Front end equipment

Tools

Cash register

Mobile retail apps

Job description

Sam's Club in Grand Forks, ND is seeking a front-end associate to assist members, operate the checkout area, process purchases, and resolve member questions while promoting Sam's Club products and services. You will maintain safety and cleanliness, help with returns and exchanges, train new associates on processes and technology, and ensure a friendly, efficient shopping experience for every member.

You will also verify memberships, locate merchandise, and support loss prevention and safety