Member Experience Specialist

Walmart; Grand Forks (ND); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) plan & stock purchase

Paid time off

Tuition benefits (Live Better U)

Job summary

Walmart is hiring at Sam’s Club in Grand Forks, ND for an associate role focused on member service, checkout operations, and merchandise support. The position emphasizes handling payments, returns, and exchanges while promoting services and guiding members through self-service technology.

Responsibilities include maintaining a safe shopping environment, assisting with training, and ensuring policy compliance.

Qualifications

• Retail experience including operating front end equipment (e.g., cash register).
• Experience with mobile retail applications.

Responsibilities

• Provides member service and assists with purchases.
• Maintains the checkout area and processes payments, returns, refunds, and exchanges.
• Resolves member issues and concerns and promotes Sam's Club products and services.
• Guides members on self-service technology and supports related programs.
• Follows safety standards, conducts safety sweeps, and reports hazards.
• Maintains merchandising areas and assists with stocking and zone organization.
• Trains new front-line associates on processes and tools.
• Ensures compliance with company policies and protects assets.

Skills

Retail experience

Cash handling

Customer service

Point-of-sale

Tools

Cash register

Mobile apps

Job description

Walmart is hiring at Sam’s Club in Grand Forks, ND for an associate role focused on member service, checkout operations, and merchandise support. The position emphasizes handling payments, returns, and exchanges while promoting services and guiding members through self-service technology.

Responsibilities include maintaining a safe shopping environment, assisting with training, and ensuring policy compliance.