Member Experience Specialist

Sam's West, Inc.; Fort Collins (CO); On-site; USD 26,000 - 37,000; Part time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Employee discounts

Job summary

Sam's Club in Fort Collins, CO is looking for a member-focused associate to support checkout operations, assist members with purchases, and guide them in using self-service technology. The role emphasizes safety, cleanliness, and friendly service in a high-volume retail setting.

Responsibilities include processing transactions, resolving member issues, and promoting Sam's Club products. You will help with returns, exchanges, and securing assets while maintaining a welcoming shopping environment.

Qualifications

• Outlined below are the required minimum qualifications for this position.
• If none are listed, there are no minimum qualifications.

Responsibilities

• Provides member service and processes member purchases.
• Maintains the checkout area and assists with payments, returns, refunds, and exchanges according to company policies.
• Assists members with purchasing decisions and guides them in using self-service technology.
• Zones the area and arranges merchandise to promote sales and keep aisles clear.
• Maintains a safe shopping environment and reports unsafe situations to management.
• Completes paperwork and documentation as required and supports training for Frontline Services associates.

Job description

Sam's Club in Fort Collins, CO is looking for a member-focused associate to support checkout operations, assist members with purchases, and guide them in using self-service technology. The role emphasizes safety, cleanliness, and friendly service in a high-volume retail setting.

Responsibilities include processing transactions, resolving member issues, and promoting Sam's Club products. You will help with returns, exchanges, and securing assets while maintaining a welcoming shopping environment.