Member Experience Specialist

ComForCare Home Care (Raleigh, NC); Fargo (ND); On-site; USD 30,000 - 40,000; Full time

Job summary

ComForCare Home Care in Fargo is looking for a Member Services Representative. This role is vital for creating a positive experience for Planet Fitness members. You will be responsible for customer service, managing front desk activities, and ensuring member satisfaction.

The ideal candidate will have a customer service background, demonstrate strong communication skills, and possess a passion for fitness. A High School diploma or GED is required. Join us to make a difference in members' lives!

Qualifications

• Customer service background preferred.
• Basic computer proficiency necessary.
• Must be 18 years of age or older.

Responsibilities

• Greet members and guests, providing exceptional customer service.
• Handle front desk activities, including answering phones.
• Check members into the system and assist with sign-ups.

Skills

Customer service background

Basic computer proficiency

Passion for fitness and health

Exceptional customer service skills

Strong listener

Education

High School diploma/GED

Job description

ComForCare Home Care in Fargo is looking for a Member Services Representative. This role is vital for creating a positive experience for Planet Fitness members. You will be responsible for customer service, managing front desk activities, and ensuring member satisfaction.

The ideal candidate will have a customer service background, demonstrate strong communication skills, and possess a passion for fitness. A High School diploma or GED is required. Join us to make a difference in members' lives!