Member Experience Specialist

Sam's East, Inc.; Dover (DE); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Job summary

Walmart Sam's Club is seeking a front-line member service associate in Dover to help customers with purchases, returns, and product guidance. You will manage self-checkout areas, resolve member issues, and promote Sam's Club products and services while upholding company policies and security practices.

Responsibilities include assisting members with transactions, processing purchases, and ensuring a smooth shopping experience across checkout and self-service areas.

Qualifications

• Retail experience including operating front end equipment.
• Experience using mobile retail applications.

Responsibilities

• Assist members with purchasing decisions and locating merchandise.
• Process purchases, returns, refunds, and exchanges according to policy.
• Promote Walmart/Sam's Club products and services and provide guidance on self-checkout.

Skills

Retail experience

Front end equipment

Mobile retail apps

Job description

Walmart Sam's Club is seeking a front-line member service associate in Dover to help customers with purchases, returns, and product guidance. You will manage self-checkout areas, resolve member issues, and promote Sam's Club products and services while upholding company policies and security practices.

Responsibilities include assisting members with transactions, processing purchases, and ensuring a smooth shopping experience across checkout and self-service areas.