Member Experience Specialist

Walmart; Dover (DE); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) & stock

PTO & leave

Employee discounts

Job summary

Walmart’s Sam's Club location in Dover seeks a member-focused associate to manage returns, assist shoppers, and support the self-checkout area. You will help members find products, respond to inquiries, and promote club services. A strong emphasis on security and service quality is essential.

The role involves processing payments, refunds, and exchanges following policy, while maintaining store standards, cleanliness, and safety. Competitive hourly pay and benefits are offered.

Qualifications

• Retail experience operating front-end equipment such as cash registers and scanners.
• Familiar with mobile retail applications and store technologies.
• Ability to assist members, answer questions, and guide purchases.

Responsibilities

• Handle returns and keep area organized and shrink/ damage in check.
• Provide member service at exits, assist with locating merchandise and purchases.
• Support self-checkout area, resolve issues, and explain self-service options to members.

Skills

Retail experience

Front-end equipment

Mobile apps

Job description

Walmart’s Sam's Club location in Dover seeks a member-focused associate to manage returns, assist shoppers, and support the self-checkout area. You will help members find products, respond to inquiries, and promote club services. A strong emphasis on security and service quality is essential.

The role involves processing payments, refunds, and exchanges following policy, while maintaining store standards, cleanliness, and safety. Competitive hourly pay and benefits are offered.