Member Experience Specialist

Walmart; Dayton (OH); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits (medical, vision, and

401(k) and stock purchase plan

Paid time off including PTO/PPTO

Job summary

Walmart's Sam's Club location in Dayton seeks a friendly, customer-focused associate to provide member service, process purchases, and assist with returns and exchanges. You will guide members on self-service tech, maintain a safe shopping area, and help train new Frontline Services staff.

Responsibilities include promoting Sam's Club products, protecting assets, and following safety procedures while delivering efficient service to members and guests.

Qualifications

• Retail experience including operating front end equipment such as cash registers.
• Experience working with mobile retail applications.
• Ability to follow company policies and safety standards.

Responsibilities

• Provides member service and processes member purchases.
• Resolves member issues and concerns and promotes Sam's Club products and services.
• Guides members on self-service technology and assists with payments, returns, refunds, and exchanges.
• Maintains safety standards and conducts safety sweeps.
• Assists with training and rollout of new programs for Frontline Services associates.

Skills

Retail experience

Front-end equipment operation

Job description

Walmart's Sam's Club location in Dayton seeks a friendly, customer-focused associate to provide member service, process purchases, and assist with returns and exchanges. You will guide members on self-service tech, maintain a safe shopping area, and help train new Frontline Services staff.

Responsibilities include promoting Sam's Club products, protecting assets, and following safety procedures while delivering efficient service to members and guests.