Member Experience Specialist

Sam; College Station (TX); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Live Better U

Job summary

Sam's Club in College Station is seeking associates to deliver exceptional member service, maintain the checkout area, and resolve member questions. You will promote products, assist with payments, returns, and exchanges, and guide members in using self-service tools.

This role supports safety and security, ensuring a welcoming shopping environment. We offer competitive pay with a range of benefits and opportunities to grow within Sam's Club locations.

Qualifications

• Retail experience including operating front end equipment (for example, cash register).
• Experience with mobile retail applications.

Responsibilities

• Provides member service and maintains the checkout area.
• Resolves member issues and concerns and promotes Sam's Club products and services.
• Guides members on self-service technology and processes purchases.
• Assists with payments, returns, refunds, and exchanges per policies.
• Follows safety and security procedures and helps ensure a safe shopping environment.

Skills

Retail experience

Front end equipment

Job description

Sam's Club in College Station is seeking associates to deliver exceptional member service, maintain the checkout area, and resolve member questions. You will promote products, assist with payments, returns, and exchanges, and guide members in using self-service tools.

This role supports safety and security, ensuring a welcoming shopping environment. We offer competitive pay with a range of benefits and opportunities to grow within Sam's Club locations.