Member Experience Specialist

Walmart Inc.; Cheyenne (WY); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Live Better U education

401(k) matching

Stock purchase plan

Employee discounts

Job summary

Sam's Club in Cheyenne, WY is seeking a frontline associate to provide member service, maintain the checkout area, and process purchases. You will assist with payments, returns, refunds, and exchanges while following policy and safety standards.

Shifts may vary. The role offers pay of $17.00–$25.00 per hour, plus benefits and training opportunities like Live Better U, with Walmart emphasizing customer focus and team collaboration.

Qualifications

• Retail experience including operating front end equipment
• Working with mobile retail applications

Responsibilities

• Provides member service. Maintains the checkout area. Resolves member issues and concerns.
• Processes member purchases.
• Assists with payments, returns, refunds, and exchanges according to company policies and procedures for different membership and payment types.
• Follows company safety standards, procedures, and guidelines, including conducting safety sweeps.
• Assists with the training of Member Frontline Services associates on company processes and procedures.

Skills

Retail experience

Front-end equipment

Mobile retail apps

Job description

Sam's Club in Cheyenne, WY is seeking a frontline associate to provide member service, maintain the checkout area, and process purchases. You will assist with payments, returns, refunds, and exchanges while following policy and safety standards.

Shifts may vary. The role offers pay of $17.00–$25.00 per hour, plus benefits and training opportunities like Live Better U, with Walmart emphasizing customer focus and team collaboration.