Member Experience Specialist

Walmart Inc.; Charleston (WV); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k)

Stock purchase

Company-paid life insurance

Paid time off (PTO)

Parental leave

Jury duty

Voting

Disability coverage

Employee discounts

Job summary

Sam's Club in South Charleston, WV is hiring a frontline associate at Sam's Club #6457. The position provides member service, maintains checkout areas, and handles purchases, returns, and exchanges according to store policy.

You will guide members on self-service tech and ensure a safe, organized shopping environment. The role includes training opportunities, shift flexibility, and a competitive hourly wage of $17.00–$25.00 with potential premiums and benefits as part of Walmart's benefits

Qualifications

• Retail experience is preferred.
• Experience operating front-end checkout equipment is beneficial.
• Familiarity with mobile retail apps is a plus.

Responsibilities

• Provides member service.
• Maintains the checkout area.
• Resolves member issues and concerns.
• Promotes Sam's Club products and services.
• Provides guidance and support to members regarding self-service technology.
• Processes member purchases.
• Assists with payments, returns, refunds, and exchanges according to company policies and procedures.

Skills

Retail experience

Front end equipment

Mobile retail applications

Job description

Sam's Club in South Charleston, WV is hiring a frontline associate at Sam's Club #6457. The position provides member service, maintains checkout areas, and handles purchases, returns, and exchanges according to store policy.

You will guide members on self-service tech and ensure a safe, organized shopping environment. The role includes training opportunities, shift flexibility, and a competitive hourly wage of $17.00–$25.00 with potential premiums and benefits as part of Walmart's benefits