Member Experience Specialist

Walmart Inc.; South Charleston (WV); On-site; USD 23,000 - 34,000; Full time

Job summary

Walmart Inc. in South Charleston, WV is seeking a Member Frontline Services associate to provide member service, operate the front end, and process purchases and returns.

You will guide members on self-service technology and help them select products while maintaining a safe shopping environment. The role emphasizes teamwork, integrity, and delivering excellent customer experiences in a fast-paced retail setting.

Qualifications

• Retail experience including operating front end equipment (cash register).
• Experience with mobile retail applications.

Responsibilities

• Provides member service and assists with purchases.
• Maintains checkout area and processes returns according to policy.
• Guides members on self-service technology and product options.
• Ensures safety and security per company standards.
• Maintains merchandise and assists with locating items.
• Delivers training and supports associates on processes.

Skills

Retail experience including operating 

Mobile retail applications

Job description

Walmart Inc. in South Charleston, WV is seeking a Member Frontline Services associate to provide member service, operate the front end, and process purchases and returns.

You will guide members on self-service technology and help them select products while maintaining a safe shopping environment. The role emphasizes teamwork, integrity, and delivering excellent customer experiences in a fast-paced retail setting.