Member Experience Specialist (Front End & Training)

Walmart; South Charleston (WV); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) and life insurance

Paid time off

Other benefits

Live Better U education benefit

Job summary

Walmart Sam’s Club in South Charleston, WV seeks an energetic front-end associate to assist members, operate checkout lanes, and promote store services. You’ll guide customers on self-service tech, handle purchases, and process returns per policy, while upholding safety standards in a busy retail environment.

We offer competitive pay with performance-based incentives and a comprehensive benefits package for eligible associates, along with opportunities for training and career growth within

Qualifications

• Retail experience including operating front end equipment.
• Experience with mobile retail applications.

Responsibilities

• Provides member service. Maintains the checkout area. Resolves member issues and concerns.
• Promotes Sam’s Club products and services. Provides guidance and support to members regarding self-service technology.
• Processes member purchases. Assists with payments, returns, refunds, and exchanges according to company policies and procedures.
• Follows company safety standards, procedures, and guidelines, including conducting safety sweeps.
• Maintains entrance/exit areas and ensures a safe shopping environment.

Skills

Retail experience

Front end equipment

Mobile retail applications

Job description

Walmart Sam’s Club in South Charleston, WV seeks an energetic front-end associate to assist members, operate checkout lanes, and promote store services. You’ll guide customers on self-service tech, handle purchases, and process returns per policy, while upholding safety standards in a busy retail environment.

We offer competitive pay with performance-based incentives and a comprehensive benefits package for eligible associates, along with opportunities for training and career growth within