Member Experience Specialist

Walmart Inc.; Ypsilanti (MI); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Stock purchase plan

Paid time off

Live Better U education

Training programs

Job summary

Walmart Inc. at Sam's Club in Ypsilanti, MI is hiring for a retail associate. The role involves assisting members, operating cash registers, processing purchases, and ensuring a safe, organized shopping environment. You will handle payments, returns, and exchanges while guiding members on self-service tech.

Excellent customer service is essential; the job offers competitive hourly pay and benefits. Shifts may vary, with a range of responsibilities across the front end and sales floor.

Qualifications

• Retail experience including operating front end equipment (cash register) and mobile retail apps.

Responsibilities

• Provides member service and maintains the checkout area.
• Resolves member issues and concerns.
• Promotes Sam's Club products and services.
• Guides members on using self-service technology.
• Processes member purchases and assists with payments, returns, refunds, and exchanges per policy.
• Follows safety standards and conducts safety sweeps.

Skills

Retail experience

Front-end equipment

Mobile retail apps

Job description

Walmart Inc. at Sam's Club in Ypsilanti, MI is hiring for a retail associate. The role involves assisting members, operating cash registers, processing purchases, and ensuring a safe, organized shopping environment. You will handle payments, returns, and exchanges while guiding members on self-service tech.

Excellent customer service is essential; the job offers competitive hourly pay and benefits. Shifts may vary, with a range of responsibilities across the front end and sales floor.