Member Experience Specialist

Sam's Club; Ames (IA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Life insurance

PTO and family leave

Disability benefits

Employee discounts

Job summary

Sam's Club in Ames, IA is seeking team members to provide outstanding member service, operate the checkout area, and help members with purchases and services. You will resolve member concerns, assist with returns and exchanges, and promote Sam's Club products while maintaining a safe, welcoming shopping environment.

The role includes supporting payment processes, aiding with self-service technology, and following company policies.

Qualifications

• Retail experience including operating front end equipment.
• Experience with mobile retail applications.

Responsibilities

• Provides member service and resolves member issues.
• Maintains checkout area and processes purchases, returns, and exchanges.
• Assists with payments and follows store policies for different membership types.
• Maintains a safe shopping environment and adheres to safety standards.

Skills

Retail experience

Front end equipment

Mobile retail apps

Job description

Sam's Club in Ames, IA is seeking team members to provide outstanding member service, operate the checkout area, and help members with purchases and services. You will resolve member concerns, assist with returns and exchanges, and promote Sam's Club products while maintaining a safe, welcoming shopping environment.

The role includes supporting payment processes, aiding with self-service technology, and following company policies.