Member Experience & Solutions Specialist

Valley Strong Credit Union; Visalia (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

Valley Strong Credit Union is hiring for a position in Retail Branches focused on providing exceptional Member experiences. The ideal candidate will promote credit union products and services and manage financial transactions accurately.

Responsibilities include cross-selling services, maintaining cash controls, and ensuring confidentiality. A High School diploma or GED is required, and all team members are encouraged to build meaningful relationships with Members.

Qualifications

• Ability to read and comprehend instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations.

Responsibilities

• Processes financial transactions including deposits, withdrawals, and transfers.
• Provides services including cashier's checks and wire transfers.
• Identifies Members' needs and cross-sells products.

Education

High School or GED

Job description

Valley Strong Credit Union is hiring for a position in Retail Branches focused on providing exceptional Member experiences. The ideal candidate will promote credit union products and services and manage financial transactions accurately.

Responsibilities include cross-selling services, maintaining cash controls, and ensuring confidentiality. A High School diploma or GED is required, and all team members are encouraged to build meaningful relationships with Members.