Member Experience & Solutions Advisor II

Rivermark Community Credit Union; Happy Valley, Gresham (OR, OR); On-site; USD 35,000 - 47,000; Full time

Job summary

Rivermark Community Credit Union in Happy Valley, OR is hiring a frontline specialist. You will build relationships, open and service consumer and business accounts and loans, and advise members on appropriate financial products.

Requirements include a high school diploma and at least two years in retail financial services, with strong communication and customer service skills. Proficiency in Microsoft Office is preferred and Saturdays availability is expected.

Qualifications

• High school diploma or GED required.
• Minimum two years in retail financial services.
• Excellent communication and customer service skills.
• Experience with consumer loans.
• Able to represent the credit union professionally to members and partners.
• Strong written, verbal and interpersonal skills.
• Maintain confidentiality and thorough documentation.

Responsibilities

• Improve members' financial lives by building relationships and providing product solutions.
• Open consumer and business accounts and loans; service existing accounts and loans.
• Provide consultative selling to match member needs with products and services.

Skills

Customer service

Retail financial services

Communication skills

Interpersonal skills

Microsoft Office

Education

High school diploma/GED

Tools

Excel

Word

Job description

Rivermark Community Credit Union in Happy Valley, OR is hiring a frontline specialist. You will build relationships, open and service consumer and business accounts and loans, and advise members on appropriate financial products.

Requirements include a high school diploma and at least two years in retail financial services, with strong communication and customer service skills. Proficiency in Microsoft Office is preferred and Saturdays availability is expected.