In-Person Member Solutions Advisor (Bilingual)

Rivermark Community Credit Union; Portland (OR); On-site; USD 35,000 - 47,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Rivermark Community Credit Union in Oregon is seeking a Full Time specialist to open consumer and business accounts and loans, service existing accounts, and provide consultative financial solutions. You will assist members with transactions and maintain high service standards.

Requirements include a high school diploma, 2+ years in retail financial services, strong communication skills, and proficiency with MS Office. Spanish language ability is required.

Qualifications

• High school diploma or GED required.
• Minimum two years’ experience in retail financial services.
• Excellent communication and customer service skills.
• Experience with consumer loans.
• Ability to represent the credit union to members and business partners in a friendly, positive, and professional manner.
• Strong written, verbal and interpersonal skills.
• Must maintain confidentiality and security of documentation and data.
• Tech-savvy; able to learn new systems quickly.

Responsibilities

• Open consumer and business accounts and loans; service existing accounts and loans.
• Conduct financial transactions as needed.
• Provide consultative selling to recommend product and service solutions in members' best interests.

Skills

Customer service

Communication

Sales & consultative selling

Financial services

Organization

Spanish language

Microsoft Office

Education

High school diploma/GED

Tools

Microsoft Office (Word, Excel)

Job description

Rivermark Community Credit Union in Oregon is seeking a Full Time specialist to open consumer and business accounts and loans, service existing accounts, and provide consultative financial solutions. You will assist members with transactions and maintain high service standards.

Requirements include a high school diploma, 2+ years in retail financial services, strong communication skills, and proficiency with MS Office. Spanish language ability is required.