Member Experience Shopper

Sam's West, Inc.; Tinley Park (IL); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase plan

Paid time off

Life insurance

Education benefits

Employee discounts

Job summary

Sam's West, Inc. in Tinley Park, IL is hiring to support Membership services, promotions, and order fulfillment for members. You will assist with membership benefits, upgrades, and related accounts while participating in sales events to drive membership goals.

The role includes handling orders, ensuring accuracy, and maintaining safety as part of daily operations in a busy warehouse-style setting at Sam's Club locations.

Qualifications

• Experience in retail or member services is preferred.
• Excellent communication and problem-solving abilities are essential.
• Able to work in a fast-paced environment and support multiple tasks.

Responsibilities

• Provide member service by acknowledging needs, guiding purchases, resolving issues, and promoting products and services.
• Process memberships upgrades and credit accounts and participate in sales events to meet goals.
• Fulfills orders by pulling items, packaging, scanning, and ensuring accuracy of invoices and readiness for member pickup.
• Maintain safety by following standards, conducting safety checks, and reporting unsafe conditions.
• Support operations with tasks and collaboration with managers, coworkers, and partners to improve processes.

Skills

Customer service

Membership information

Sales support

Cash handling

Job description

Sam's West, Inc. in Tinley Park, IL is hiring to support Membership services, promotions, and order fulfillment for members. You will assist with membership benefits, upgrades, and related accounts while participating in sales events to drive membership goals.

The role includes handling orders, ensuring accuracy, and maintaining safety as part of daily operations in a busy warehouse-style setting at Sam's Club locations.