Member-Focused Shopper & Fulfillment Specialist

Sam's Club; Marion (IL); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Disability benefits

Employee discounts

Job summary

Sam's Club in Marion, IL is hiring to support Membership and customer service operations. You will provide information on Membership benefits, promote value, and assist with upgrades and credit accounts while ensuring safety standards are followed.

You will handle order fulfillment including pulling items, scanning, and packaging, and deliver member-focused service, addressing needs and resolving issues. The role emphasizes teamwork and integrity in daily store operations.

Responsibilities

• Develops and supports Membership by providing information on Membership benefits promoting the value of Sam's Club products and services.
• Processing Memberships upgrades and credit accounts.
• Participating in sales and marketing events and making efforts to meet Membership goals.
• Maintains safety of Facility by following all safety standards procedures and guidelines including safety sweeps and forklift procedures.
• Fulfills Member Fax, n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing, ensuring order accuracy.
• Provides Member service by acknowledging the Member, identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues and promoting products and services.

Job description

Sam's Club in Marion, IL is hiring to support Membership and customer service operations. You will provide information on Membership benefits, promote value, and assist with upgrades and credit accounts while ensuring safety standards are followed.

You will handle order fulfillment including pulling items, scanning, and packaging, and deliver member-focused service, addressing needs and resolving issues. The role emphasizes teamwork and integrity in daily store operations.