Member Experience & Services Specialist

Walmart; Midlothian (VA); On-site; USD 49,594,000 - 71,635,000; Full time

Benefits offered by this job

Health benefits

401(k) and life insurance

Paid time off (PTO)

Employee discounts

Job summary

Walmart Sam’s Club is hiring for a front-end associate to deliver member service, process purchases, and promote services. You will support self-service technology, handle returns, and maintain a safe, organized checkout area.

The role includes helping customers with product selection and ensuring smooth daily operations. The position offers competitive hourly wages with benefits and potential premiums based on schedule or performance.

Qualifications

• Retail experience including operating front end equipment.
• Experience with mobile retail applications.

Responsibilities

• Provides member service and processes purchases.
• Maintains checkout area and resolves member issues.
• Promotes Sam’s Club products and services and guides members on self-service tech.
• Handles returns, refunds, and exchanges per policies.
• Maintains safety and security of the store and assets.
• Delivers training and supports new technology rollouts.

Skills

Retail experience

Front end equipment

Mobile retail apps

Job description

Walmart Sam’s Club is hiring for a front-end associate to deliver member service, process purchases, and promote services. You will support self-service technology, handle returns, and maintain a safe, organized checkout area.

The role includes helping customers with product selection and ensuring smooth daily operations. The position offers competitive hourly wages with benefits and potential premiums based on schedule or performance.