Member Experience & Service Specialist

Walmart Inc.; Indianapolis (IN); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase plans

Paid time off

Job summary

Sam's Club in Indianapolis is hiring a Customer Service Associate to provide member service, maintain the checkout area, and process purchases. You will assist with returns, explain self-service tech, and help members find merchandise.

The role offers hourly pay from $17 to $25, a range of benefits including health, 401(k), PTO, and education programs like Live Better U. Prior retail or cash-register experience is a plus, and safety and integrity are valued.

Qualifications

• Retail experience including operating front end equipment (e.g. cash register).
• Working with mobile retail applications.

Responsibilities

• Provides member service and maintains the checkout area.
• Resolves member issues and concerns.
• Promotes Sam's Club products and services and guides members on self-service technology.
• Processes member purchases and assists with payments, returns, refunds, and exchanges.
• Follows safety standards, conducts safety sweeps, and reports unsafe conditions.

Skills

Retail experience

Front end equipment

Mobile apps

Job description

Sam's Club in Indianapolis is hiring a Customer Service Associate to provide member service, maintain the checkout area, and process purchases. You will assist with returns, explain self-service tech, and help members find merchandise.

The role offers hourly pay from $17 to $25, a range of benefits including health, 401(k), PTO, and education programs like Live Better U. Prior retail or cash-register experience is a plus, and safety and integrity are valued.