Member Experience & Sales Pro

24 Hour Fitness; Hermosa Beach (CA); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Free gym membership

401k with match

Paid time off

Job summary

24 Hour Fitness in Hermosa Beach, CA is seeking a Sales and Service Expert to deliver a top-tier guest and member experience while driving membership, fitness, and retail sales. This role requires strong customer service, relationship-building, and ability to meet personal and team goals.

You will tour the club to showcase facilities, enroll members through proper protocol, and promote fitness programs. The position emphasizes sales skills, tools, and adherence to MAP procedures.

Qualifications

• High School Diploma or GED required; CPR/AED certification within 60 days.
• Bachelor's degree preferred.
• 1-2 years of service sales experience preferred.

Responsibilities

• Deliver a best-in-class sales and service experience to guests and members.
• On-board new members and assist with retention activities to drive profitability.
• Engage with members on memberships, fitness, and retail offerings, meeting sales targets.

Skills

Sales experience

Customer service

Interpersonal skills

POS system

Teamwork

Education

High School Diploma or GED

CPR and AED certification

Bachelor's degree preferred

Tools

Membership System software

Job description

24 Hour Fitness in Hermosa Beach, CA is seeking a Sales and Service Expert to deliver a top-tier guest and member experience while driving membership, fitness, and retail sales. This role requires strong customer service, relationship-building, and ability to meet personal and team goals.

You will tour the club to showcase facilities, enroll members through proper protocol, and promote fitness programs. The position emphasizes sales skills, tools, and adherence to MAP procedures.