Member Experience & Sales Associate — Flexible Schedule

Orangetheory-Fitnes; Dallas (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Orangetheory Fitness in Dallas seeks a Member Ambassador to support front-of-house operations, greet members, and process cash and card transactions. You will drive membership sales, renewals, packages, and retail while delivering a welcoming guest experience.

You will establish a referral program, follow up with prospects, and coordinate onboarding with FP Agreements. The role requires a High School Diploma and prior sales experience; a passion for health and helping others is essential.

Qualifications

• High School Diploma required.
• Previous sales experience with strong sales skills; quota bearing structure preferred.
• Excellent interpersonal and customer service skills.
• Solid verbal and written communication skills.
• Detail-oriented and highly organized; able to multi-task.
• Passion for health and fitness and helping others succeed.
• Flexible schedule including evenings and/or weekends.
• Ability to work in an ORANGE TEAM environment.

Responsibilities

• Achieves daily, weekly and monthly sales and membership goals.
• Establishes and maintains a referral program.
• Maintains accurate records using established sales systems.
• Conducts telephone inquiries/follow up calls and customer care calls.
• Leads studio previews with prospects and/or fitness program holders.
• Greets members and guests promptly and enthusiastically to create a positive entrance.
• Maintains an organized lobby/front desk area.
• Processes cash and credit card transactions.
• Follows up with prospective clients and responds to inquiries with urgency.
• On-boarding of all clients through Client Intake Forms and FP Agreements.
• Works closely with Fitness Team to ensure processes are fulfilled.
• Models and supports Orangetheory Fitness values and culture.
• Other duties as assigned by supervisor.

Skills

Customer service

Verbal communication

Written communication

Multi-tasking

Organization

Problem solving

MS Office

Team environment

Flexible schedule

Education

High School Diploma

Tools

MS Office

Internet

Job description

Orangetheory Fitness in Dallas seeks a Member Ambassador to support front-of-house operations, greet members, and process cash and card transactions. You will drive membership sales, renewals, packages, and retail while delivering a welcoming guest experience.

You will establish a referral program, follow up with prospects, and coordinate onboarding with FP Agreements. The role requires a High School Diploma and prior sales experience; a passion for health and helping others is essential.