Member Experience & Sales Associate

24 Hour Fitness; Torrance (CA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Free gym membership

Medical and dental coverage

401k with match

Employee resource groups

Job summary

24 Hour Fitness in Torrance, CA is hiring for a full-time member engagement role focused on welcoming new members and guiding their fitness start. You will listen to goals, tailor recommendations, and help newcomers connect with classes and programs to drive lasting results.

The role emphasizes authentic service, strong communication, and creating a positive, inclusive member experience. Flexible weekday/weekend availability supports our community needs.

Qualifications

• Minimum of 1 year of experience in retail or fitness sales.
• CPR and AED certification required within 60 days of employment.
• Demonstrate authenticity, sincerity, and open‑mindedness.
• Strong service mentality and desire to deliver exceptional member experiences.

Responsibilities

• Develop first-name relationships with members and guests, answer questions, resolve concerns, and connect them to resources.
• Help keep the gym clean, well-maintained, and safe for members and guests.
• Deliver an outstanding sales and service experience with a welcoming, informative presence for guests and members.

Skills

Retail sales

Customer service

Interpersonal skills

Job description

24 Hour Fitness in Torrance, CA is hiring for a full-time member engagement role focused on welcoming new members and guiding their fitness start. You will listen to goals, tailor recommendations, and help newcomers connect with classes and programs to drive lasting results.

The role emphasizes authentic service, strong communication, and creating a positive, inclusive member experience. Flexible weekday/weekend availability supports our community needs.