Member Experience & Sales Associate

24 Hour Fitness USA, LLC; San Diego (CA); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Free gym membership

Medical and dental coverage

401k with match

Paid time off

Job summary

24 Hour Fitness USA, LLC is hiring for a full-time member services role in San Diego. You will greet new members, answer questions, and guide them toward personalized fitness solutions. Build genuine relationships that motivate members on their fitness journey.

Responsibilities include maintaining a clean, safe gym, delivering a positive guest experience, and supporting onboarding so members connect with fitness offerings and community resources.

Qualifications

• Demonstrate authenticity, sincerity, and open-mindedness; you show up as yourself and act with integrity.
• Self-motivated and passionate about helping others, with a genuine interest in learning and personal growth.
• Minimum of 1 year of experience in retail or fitness sales; CPR and AED certification required within 60 days of employment.

Responsibilities

• Develop first-name relationships with members, answering questions, resolving concerns, and connecting guests with resources.
• Keep the gym clean, well-maintained, and safe for members and guests.
• Deliver an outstanding sales and service experience with a welcoming, informative, and inclusive visit.
• Support a smooth new member onboarding experience and connect them to fitness offerings.

Skills

Authenticity

Self-motivation

Goal orientation

Positive attitude

Service mindset

Retail/Fitness sales exp

CPR/AED cert within 60 days

Job description

24 Hour Fitness USA, LLC is hiring for a full-time member services role in San Diego. You will greet new members, answer questions, and guide them toward personalized fitness solutions. Build genuine relationships that motivate members on their fitness journey.

Responsibilities include maintaining a clean, safe gym, delivering a positive guest experience, and supporting onboarding so members connect with fitness offerings and community resources.