Member Experience & Sales Associate

HFP Pehrland, LLC; Pearland (TX); On-site; USD 20,000 - 22,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance (FT)

401(k) eligible after 12 months

Free PF Black Card

Opportunities for growth

Job summary

Planet Fitness Houston Fitness Partners in Pearland, TX is seeking a Member Service Representative to greet members, answer phones, and assist guests in a fast-paced retail gym environment.

The role is hourly at $10 with opportunities for growth. Full-time staff receive benefits; CPR/AED certification may be pursued after hire. Ideal candidates have 6–12 months of customer service experience and reliable work ethics.

Qualifications

• Superior customer service skills.
• Self-starter who takes initiative with minimal direction.
• Must be punctual and dependable with a solid work ethic.
• Basic computer proficiency and ability to manage multiple responsibilities.

Responsibilities

• Greet members/guests with confidence and professionalism.
• Respond promptly to inquiries with accurate information.
• Answer phones in a friendly manner and assist callers.
• Resolve customer concerns to ensure a positive experience.
• Conduct tours and assess membership needs.
• Execute retail transactions and drive sales goals.
• Maintain cleanliness and sanitization of the club and equipment.

Skills

Customer service

Self-starter

Punctuality

Computer skills

Job description

Planet Fitness Houston Fitness Partners in Pearland, TX is seeking a Member Service Representative to greet members, answer phones, and assist guests in a fast-paced retail gym environment.

The role is hourly at $10 with opportunities for growth. Full-time staff receive benefits; CPR/AED certification may be pursued after hire. Ideal candidates have 6–12 months of customer service experience and reliable work ethics.