Member Experience & Sales Associate

AAA Mountain West Group; Las Vegas (NV); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

401k Matching

Medical Benefits

Paid Holidays

Paid Time Off

Tuition Reimbursement

Free AAA Membership

Product Discounts

Job summary

AAA Mountain West Group is seeking a Member Experience Associate to deliver outstanding service and drive member sales across our Las Vegas locations. You will engage members, advise on products, and achieve individual sales targets while maintaining excellent service standards.

The role is on-site at our Las Vegas Aliante Branch, requires flexibility to travel between branches, and involves a mix of customer service and sales responsibilities with opportunity for commissions.

Qualifications

• Customer Service: professional, friendly attitude and problem-solving orientation.
• Sales: ability to meet or exceed goals and close opportunities.
• Adaptability: adjust to multiple branch teams and member bases.
• Active listening: identify unmet member needs across environments.
• Product knowledge: leverage AAA products and services to meet needs.
• Cross-functional: flex between service and sales across branches.

Responsibilities

• Performs customer interactions including Member Services and product sales.
• Meets individual sales goals while applying consultative sales techniques.
• Maintains knowledge of AAA products and services to provide solutions.

Skills

Customer service

Sales

Adaptability

Active listening

Product knowledge

Cross-functional

Operational excellence

Job description

AAA Mountain West Group is seeking a Member Experience Associate to deliver outstanding service and drive member sales across our Las Vegas locations. You will engage members, advise on products, and achieve individual sales targets while maintaining excellent service standards.

The role is on-site at our Las Vegas Aliante Branch, requires flexibility to travel between branches, and involves a mix of customer service and sales responsibilities with opportunity for commissions.