Member Experience & Sales Associate

Orange Theory Fitness; Irving (TX); On-site; USD 16,000 - 23,000; Full time

Job summary

Orange Theory Fitness is seeking an enthusiastic Member Ambassador to support front-of-house operations in Las Colinas, Irving, TX. The role emphasizes delivering friendly service, driving memberships, and meeting sales targets while maintaining a welcoming studio lobby.

You will handle inquiries, process transactions, and collaborate with the Fitness Team to ensure smooth studio operations and an engaging guest experience.

Qualifications

• High School Diploma required.
• Previous sales experience with quota bearing structure preferred.
• Excellent interpersonal and customer service skills.
• Solid verbal and written communication skills.
• Detail-oriented and highly organized, can multi-task.

Responsibilities

• Meet daily, weekly and monthly sales and membership goals.
• Establish and maintain effective referral program.
• Maintain records using OTF sales systems.
• Handle telephone inquiries and follow-up calls.
• Lead studio previews for prospects and fitness program holders.
• Greet members and guests warmly to foster a friendly environment.
• Process cash and credit card transactions accurately.
• Provide timely follow up and follow through with prospects.
• Respond to member requests with urgency.
• Assist with onboarding of clients through intake forms and FP agreements.

Skills

Customer service

Sales experience

Cash handling

Education

High School Diploma

Tools

MS Office

Excel

Job description

Orange Theory Fitness is seeking an enthusiastic Member Ambassador to support front-of-house operations in Las Colinas, Irving, TX. The role emphasizes delivering friendly service, driving memberships, and meeting sales targets while maintaining a welcoming studio lobby.

You will handle inquiries, process transactions, and collaborate with the Fitness Team to ensure smooth studio operations and an engaging guest experience.