Member Experience & Relations Associate

Fox Communities Credit Union; De Pere (WI); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Short and long-term disability insurance

401k contributions with match

Paid time off

Paid Volunteer Time Off

Job summary

A community-based credit union seeks a full-time Member Relationship Officer I for its West De Pere branch. The role requires building strong member relationships, processing transactions, and providing financial guidance. Ideal candidates will have sales experience, strong communication skills, and be committed to serving the community. The position offers a competitive salary and benefits including health insurance, 401k contributions, and paid volunteer time off, creating a supportive team environment.

Qualifications

• Minimum of one year of sales and service experience.
• Previous financial industry experience is preferred.
• Flexible availability, including rotating Saturdays.
• Proven attention to detail.

Responsibilities

• Promoting and upholding the mission and values.
• Building and maintaining lasting relationships.
• Processing member transactions and account maintenance.
• Providing financial guidance to members.

Skills

Sales skills

Strong communication skills

Customer service experience

Interpersonal skills

Education

Financial Counselor Certification

Tools

Microsoft Office

Job description

A community-based credit union seeks a full-time Member Relationship Officer I for its West De Pere branch. The role requires building strong member relationships, processing transactions, and providing financial guidance. Ideal candidates will have sales experience, strong communication skills, and be committed to serving the community. The position offers a competitive salary and benefits including health insurance, 401k contributions, and paid volunteer time off, creating a supportive team environment.