Member Experience Advisor

Royal Credit Union Inc.; Menomonie (WI); On-site; USD 28,000 - 31,000; Part time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401k match

Paid family leave

Paid vacation

Tuition assistance

Student loan debt assistance

Pet insurance

Job summary

Royal Credit Union in Wisconsin is seeking a Part-time Member Account Representative to warmly welcome Members, process transactions, open new accounts, and offer tailored financial solutions.

The role may require working at other office locations. Training at Corporate Center in Eau Claire, WI; onsite schedule around 30 hours/week; benefits include medical, dental, vision, a 401k match, paid leave, and tuition support.

Qualifications

• Customer service mindset with focus on Members.
• Excellent verbal and written communication.
• Ability to identify solutions to meet Members’ financial needs.

Responsibilities

• Greet Members and process transactions accurately.
• Open new accounts, unsecured loans, credit cards, and Kwik Cash loans.
• Assist Members with products and services and provide electronic service demonstrations.

Skills

Customer service

Cash handling

Communication skills

Listening skills

Digital solutions usage

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Digital banking tools

Job description

Royal Credit Union in Wisconsin is seeking a Part-time Member Account Representative to warmly welcome Members, process transactions, open new accounts, and offer tailored financial solutions.

The role may require working at other office locations. Training at Corporate Center in Eau Claire, WI; onsite schedule around 30 hours/week; benefits include medical, dental, vision, a 401k match, paid leave, and tuition support.