Member Experience Pro - Flexible Hours & Growth

Planet Fitness; Mounds View (MN); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Flexible schedule

Opportunity for advancement

Training & development

Employee Appreciation Program

Free Membership for self and one family member or friend

Health, Dental and Vision Insurance

Job summary

A leading fitness center in Mounds View is seeking a Customer Service Representative to provide outstanding service to members and guests. This role includes greeting potential members, handling front desk tasks, and facilitating member services. Ideal candidates should possess strong customer service skills and a good work ethic. Opportunities for advancement and various benefits are available, including health insurance and free membership for self and one family member or friend.

Qualifications

• Honesty and good work ethic required.
• Ability to communicate questions, concerns or issues to a supervisor in a timely manner.

Responsibilities

• Greet and meet potential members, providing a great customer experience.
• Handle front desk related tasks such as answering calls and assisting with member check-ins.
• Facilitate member services issues and forward to management as needed.

Skills

Strong customer service skills

Basic computer proficiency

Job description

A leading fitness center in Mounds View is seeking a Customer Service Representative to provide outstanding service to members and guests. This role includes greeting potential members, handling front desk tasks, and facilitating member services. Ideal candidates should possess strong customer service skills and a good work ethic. Opportunities for advancement and various benefits are available, including health insurance and free membership for self and one family member or friend.