Member Experience & Operations Leader

Sam's Club; Normal (IL); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase plan

Paid time off

Job summary

Sam's Club in Normal, IL seeks a Team Manager to lead and develop a frontline team focused on delivering exceptional member experiences. You will model values, drive accountability, and collaborate with cross-functional partners to meet sales and service goals.

In this role, you will foster a culture of belonging and empower associates to perform at their best, supporting the EDLP/EDLC approach and ensuring a safe, engaging store environment.

Qualifications

• Minimum Qualifications include 2 or more years of college or equivalent supervisory experience.
• Options include 1 year SAM'S Club experience or 3 years military experience.

Responsibilities

• Lead team to deliver exceptional member experiences in the store.
• Model company values and foster a culture of accountability and belonging.
• Work collaboratively with partners to achieve objectives and inspire associates.

Skills

Supervisory experience

Leadership

Collaboration

Customer focus

Education

2+ years of college

Job description

Sam's Club in Normal, IL seeks a Team Manager to lead and develop a frontline team focused on delivering exceptional member experiences. You will model values, drive accountability, and collaborate with cross-functional partners to meet sales and service goals.

In this role, you will foster a culture of belonging and empower associates to perform at their best, supporting the EDLP/EDLC approach and ensuring a safe, engaging store environment.