Member Experience Team Leader

Sam's Club; Richmond (VA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health benefits (medical, vision, and-

401(k) with company match

Paid time off including PTO, parental,

Live Better U education benefits

Job summary

Sam's Club is seeking Team Manager candidates for multiple areas including Member Experience, Fresh, Merchandising, Fulfillment and Freight Flow. You will empower associates to take care of our members while modeling Sam’s Club values and servant leadership.

Responsibilities include leading teams, driving continuous improvement, and applying an omni-merchant mindset to achieve business goals. A strong focus on customer value and collaboration across functions is essential.

Qualifications

• Minimum Qualifications include 2+ years of college; OR 1 year of retail experience with 6 months supervisory experience; OR 2 years’ general work experience with 1 year supervisory experience; OR 1 year SAM'S Club experience; OR 3 years military experience.

Responsibilities

• Lead and develop teams across Member Experience, Fresh Area, Merchandising, Fulfillment, and Freight Flow.
• Model Sam’s Club values and demonstrate servant leadership, accountability, and commitment to communities.
• Deliver exceptional member value by applying an omni-merchant mindset and EDLP/EDLC business models to plans.
• Collaborate with cross-functional partners to achieve objectives and drive continuous improvement.

Skills

Leadership

Customer focus

Strategic thinking

Collaboration

Talent management

Change management

Job description

Sam's Club is seeking Team Manager candidates for multiple areas including Member Experience, Fresh, Merchandising, Fulfillment and Freight Flow. You will empower associates to take care of our members while modeling Sam’s Club values and servant leadership.

Responsibilities include leading teams, driving continuous improvement, and applying an omni-merchant mindset to achieve business goals. A strong focus on customer value and collaboration across functions is essential.