Member Experience & Operations Coordinator

25N Coworking; Schaumburg (IL); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Healthcare benefits (medical, dental,

401k Retirement Savings Plan

Vacation time and holidays

Job summary

25N Coworking in Schaumburg, IL seeks a Hospitality Admin to keep records accurate, coordinate tasks, and support the Guest Experience Team. You will be the friendly face guiding members and guests through organized processes and thoughtful communication.

The role focuses on managing task lists, front-desk cover, and daily member interactions to ensure a welcoming environment and smooth operations.

Qualifications

• Experience in customer service, hospitality, or event administration is preferred.
• Excellent organizational skills with the ability to manage multiple priorities and deadlines.
• Proficient with Google Suite (Gmail, Calendar, Sheets, Drive) and the ability to quickly learn new software systems. Experience with Asana, Yardi, Slack is a plus.

Responsibilities

• Manage budget tracker, checklists, attendance lists, and reports for HuddleUp and The Amara Club at 25N Schaumburg.
• Support the Community Manager by coordinating projects, organizing information, and following through on location initiatives.
• Continuously identify opportunities to improve processes, increase efficiency, and enhance the overall member and guest experience.

Skills

Customer service

Hospitality

Event administration

Team player

Organizational skills

Communication skills

Attention to detail

Google Suite

Asana

Yardi

Slack

Flexibility

Tools

Google Suite

Asana

Yardi

Slack

Job description

25N Coworking in Schaumburg, IL seeks a Hospitality Admin to keep records accurate, coordinate tasks, and support the Guest Experience Team. You will be the friendly face guiding members and guests through organized processes and thoughtful communication.

The role focuses on managing task lists, front-desk cover, and daily member interactions to ensure a welcoming environment and smooth operations.