Member Experience & Operations Coordinator

25N Coworking; Schaumburg (IL); On-site; USD 25,789,000 - 28,654,000; Part time

Benefits offered by this job

Endless coffee/tea

Swag and snacks

Job summary

25N Coworking in Schaumburg is seeking a Hospitality Admin to keep operations smooth and friendly. You’ll manage records, track details, and support the Guest Experience Lead to ensure every member and guest has a great workday.

This part-time role (about 20 hours/week) runs 8:00 am–5:00 pm, Monday–Friday with occasional exceptions. You’ll brew coffee, greet members, handle front-desk duties, and help coordinate events and facility tasks to sustain our welcoming coworking community.

Qualifications

• Willingness to learn and grow with the company.
• Experience or interest in customer service, hospitality, or event administration.
• Excellent organizational skills with ability to manage multiple priorities.
• Strong communication and member service orientation.

Responsibilities

• Manage budget tracker, checklists, attendance lists, and reports for HuddleUp and The Amara Club at 25N Schaumburg.
• Coordinate projects, organize information, and follow through on location initiatives.
• Identify opportunities to improve processes and enhance member/guest experience.
• Cover the front desk as needed during designated hours to assist the Schaumburg Community Team.
• Create authentic connections while checking in members and guests.
• Track attendance of members and guests.
• Respond to member concerns with professionalism and communicate issues to the Community Manager.
• Assist with on- and off-boarding of members and active Slack engagement.
• Manage mail services and daily mail deliveries.

Skills

Can-do attitude

Customer service

Team player

Organizational skills

Communication

Attention to detail

Google Suite

Asana

Yardi

Slack

Flexibility

Tools

Asana

Yardi

Slack

Job description

25N Coworking in Schaumburg is seeking a Hospitality Admin to keep operations smooth and friendly. You’ll manage records, track details, and support the Guest Experience Lead to ensure every member and guest has a great workday.

This part-time role (about 20 hours/week) runs 8:00 am–5:00 pm, Monday–Friday with occasional exceptions. You’ll brew coffee, greet members, handle front-desk duties, and help coordinate events and facility tasks to sustain our welcoming coworking community.