Member Experience & Operations Coordinator

F45 Training CP006504; Huntington Beach (CA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Training & development

Wellness resources

Bonus based on performance

Employee discounts

Flexible schedule

Paid time off

Tuition assistance

Vision insurance

Dental insurance

Job summary

The Assistant Operations Manager at UFC GYM is responsible for managing member interactions, ensuring compliance with check-in procedures, and contributing to the overall growth of club dues. The role demands a professional demeanor alongside a genuine passion for customer service and wellness.

Additionally, this position calls for overseeing club operations and facilities, promoting member engagement, and collaborating with team members to achieve sales and service goals.

Qualifications

• Must have 6 months' customer service experience in a related field.
• Experience with multiple phone lines preferred.
• Basic computer skills required.

Responsibilities

• Assist and direct members while ensuring member satisfaction.
• Monitor club facilities and maintain equipment.
• Drive club efforts to achieve revenue goals.

Skills

Customer service focus

Interpersonal skills

Communication skills

Energetic personality

Education

High school diploma or GED

CPR/AED certification

Job description

The Assistant Operations Manager at UFC GYM is responsible for managing member interactions, ensuring compliance with check-in procedures, and contributing to the overall growth of club dues. The role demands a professional demeanor alongside a genuine passion for customer service and wellness.

Additionally, this position calls for overseeing club operations and facilities, promoting member engagement, and collaborating with team members to achieve sales and service goals.