Member Experience & Operations Coordinator

Paul Gough Media LLC; Celebration (FL); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Competitive salary & growth

PTO & holidays

Training & mentorship

Travel opportunities

Growth environment

Job summary

Paul Gough Media LLC in Celebration, Florida is seeking an Operations Coordinator to own details that create a white-glove member experience and keep the internal engine humming.

You will run mastermind logistics, frontline client care, and event coordination for US and UK programs, while supporting office and recruitment efforts.

This full-time role offers a base salary of $50,000–$55,000, 15 days PTO, holidays, and growth paths within a fast-paced, high-growth agency.

Qualifications

• 2-4 yrs Admin/Operations in a fast-paced, client-facing setting
• Proven event or program-logistics chops (meetings, coaching calls, or conferences)
• Polished phone, email & in-person communication skills
• Eagle-eye attention to detail—nothing slips through the cracks
• Calm multitasker & prioritizer when the heat turns up
• CRM savvy a plus

Responsibilities

• Run Mastermind Logistics – Schedule group calls, send reminders, track action items, and keep every member on point
• Front-Line Client Care – Answer calls, emails, and Zoom chats the same day with warmth and clarity
• Event Coordination – Prep agendas, vendors, travel, and swag for US & UK events; be onsite to ensure a wow-factor experience
• Office & Admin Support – Keep documents, supplies, and vendor relationships organized so the team can fly
• Recruitment Assist – Source candidates, book interviews, and help run monthly group interview sessions
• Cross-Team Task Management – Drive projects in Monday.com, Google Workspace, and Zoom—never miss a deadline

Skills

Admin/Operations

Event logistics

Communication skills

Attention to detail

Multitasking

Google Workspace

Zoom

Monday.com

Asana

Trello

CRM

Tools

Google Workspace

Zoom

Monday.com

Asana

Trello

Job description

Paul Gough Media LLC in Celebration, Florida is seeking an Operations Coordinator to own details that create a white-glove member experience and keep the internal engine humming.

You will run mastermind logistics, frontline client care, and event coordination for US and UK programs, while supporting office and recruitment efforts.

This full-time role offers a base salary of $50,000–$55,000, 15 days PTO, holidays, and growth paths within a fast-paced, high-growth agency.