Operations Coordinator

MMGY Global; Overland Park (KS); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Comprehensive PTO

Benefits package

Hybrid telework policy

Job summary

A leading hospitality firm in Overland Park, KS is looking for an Operations Coordinator to ensure smooth office operations. The ideal candidate will have a background in customer service or hospitality, with strong organizational skills and attention to detail. Responsibilities include managing office procedures, greeting visitors, and supporting workplace culture. The role offers a comprehensive benefits package and requires applicants to possess work authorization in the U.S.

Qualifications

• 1-3 years experience in customer service, hospitality, or similar role.
• Strong service mindset with a passion for hospitality.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Oversee daily office operations to maintain a welcoming environment.
• Greet clients, vendors, and visitors with a professional demeanor.
• Manage conference room bookings and internal communications.

Skills

Customer service

Hospitality

Organizational skills

Interpersonal skills

Attention to detail

Job description

At MMGY Global, we believe nothing shapes your view of the world like travel. So every day, we share our client’s stories from a perspective that inspires people to see the world differently. Our personalized service and strategy connect media, consumers and influencers across the globe, taking people to new places and changing their view for the better. At MMGY we inspire people to go places. We have an immediate opening for an Operations Coordinator in our Overland Park, KS office. Our Operations Coordinator is the cornerstone of our Kansas City Headquarters, ensuring the office operates smoothly while embodying our commitment to hospitality and teamwork. The Operations Coordinator is empowered with enhancing the employee and guest experience. This person will keep the office running smoothly with a service-oriented attitude, attention to detail, and proactive problem-solving. We are looking for a motivated people-person with an upbeat attitude, hospitality mindset who genuinely enjoys supporting others.

Core Responsibilities

Office Operations & Facilities

• Oversee daily office operations to maintain a clean, organized, and welcoming environment
• Manage facilities needs in partnership with the Global Facilities Manager, including responding to tickets, submitting work orders, and coordinating with property management
• Maintain office, café, and supply inventory within budget, including ordering and organization
• Manage mail, shipping, and courier services, including company shipping account administration
• Support office security procedures (visitor access, badges, fobs)
• Partner with HR and IT to communicate building safety protocols and updates

H ospitality & Workplace Experience

• Greet and support clients, vendors, and visitors with a professional, welcoming demeanor
• Lead the coordination of in-office meetings and events, including catering, setup/cleanup, and overall experience
• Maintain conference rooms, collaboration spaces, and café areas throughout the day
• Support onboarding through office tours and new hire welcome experiences
• Lead Culture Crew initiatives and office engagement activities

Scheduling, Communications & Coordination

• Manage conference room bookings and support scheduling logistics
• Coordinate internal and external meetings and maintain calendar accuracy
• Own internal office communications, including the weekly newsletter (MailChimp management, content creation, and distribution)
• Keep staff informed on office updates (client visits, new hires, events, maintenance, etc.)
• Serve as point of contact for branded assets including business cards, letterhead, swag, etc.

Regional & Cross-Functional Support

• Serve as primary point of contact for select satellite offices, providing remote operational support and vendor coordination
• Support other North American offices within assigned region
• Assist with interoffice travel coordination and communication
• Provide support for corporate travel management (booking, tracking receipts, hotel folios as needed)
• Provide administrative and project support to the Global Facilities Manager, Chief of Staff, and KC leadership

Additional Support

• Assist with basic marketing/PR tasks and client work as needed
• Support vendor coordination and relationship management

Ideal Candidate

• 1-3 years experience in customer service, hospitality, or similar role (including internships); previous office coordination experience is a plus
• Positive, proactive attitude with strong interpersonal and organizational skills
• High attention to detail with the ability to multitask in a fast-paced environment
• Strong service mindset with a passion for hospitality and supporting others
• Previous experience in office coordination, hospitality, or executive support preferred
  

MMGY Global provides a comprehensive PTO + benefits package inclusive of a hybrid telework policy. Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

MMGY Global is an Equal Opportunity Employer.

Who Are We?

We’re a travel-obsessed collective of more than 600 people across the country and around the globe. And when we say we inspire people to go places, we mean ALL people. That’s why we’ re focused on nurturing a workforce that is representative of the places we visit.